Refund policy

Refunds & Returns Policy

At Caribbean Doll Co., we take pride in providing quality products designed to protect your crown. Due to the hygienic nature of our products, all sales are final.

All Sales Are Final

All bonnets, shower caps, and related accessories are considered final sale and cannot be returned, exchanged, or refunded.

Damaged, Defective, or Incorrect Orders

Please inspect your order upon delivery.

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery at caribbeandollcollection01@gmail.com with:

• Your order number
• Photos of the item received
• A brief description of the issue

Claims submitted after 48 hours may not be eligible for review.

Approved Claims

Eligible claims may qualify for:

• Store Credit
• Replacement Item

Caribbean Doll Co. reserves the right to determine claim eligibility on a case-by-case basis.

Cancellations

Orders may be cancelled within 24 hours of purchase, provided they have not been processed or shipped.

Once an order has been processed, prepared for shipment, or shipped, it cannot be cancelled.

Contact Us

For questions regarding your order, please contact:

Email: caribbeandollcollection01@gmail.com
Instagram: @caribbeandoll.co